Application of Standard Clauses in Shipping Service Companies in terms of Law Number 8 of 1999 concerning Consumer Protection (Research Study of PT. Global Jet Express Lhokseumawe City)
DOI:
https://doi.org/10.29103/micolls.v2i.96Keywords:
Application, Standard Clause, Freight Forwarding ConsumerAbstract
This research is about the application of standard clauses in terms of delivery of goods, which triggers business actors to provide easy delivery services for the community. One of the companies engaged in the delivery of goods is PT. Global Jet Express Lhokseumawe City. The rights and obligations of business actors and consumers have been regulated in Law Number 8 of 1999 concerning Consumer Protection. Some of the problems that will be discussed in this thesis are the application of standard clauses that exist in PT. Global Jet Express Lhokseumawe City, a form of responsibility carried out by PT. Global Jet Express Lhokseumawe City in dealing with problems that arise due to negligence on the part of PT. Global Jet Express Lhokseumawe City and legal remedies that can be taken by consumers to get their rights in full with the aim of providing understanding to the public and increasing awareness of business actors. Legal remedies that can be taken by consumers who feel aggrieved by business actors can be resolved through courts or courts, namely through established institutions, business actors who are proven guilty can be subject to criminal sanctions.
References
M. Arsyad Sanusi, Information Technology and E-Commerce Law, Jakarta: PT. Dian Ariesta, 2004.
Janus Sidabalok, Consumer Protection Law in Indonesia, PT. Citra Aditya Bakti, Bandung, 2014.
Rizki Yanda Putra, Consumer of PT. Global Jet Express Lhokseumawe City, interview, 07 August 2022
Shidarta, Consumer Protection Law, Grasindo, Jakarta, 2000.
R. Subekti, Covenant Law, Second Printing, Period Advisor, Jakarta, 1970.
Wulandari, Consumer of PT. Global Jet Express Lhokseumawe City, Interview, 05 August 2022.
Muhammad Ridho, Delivery Courier PT. Global Jet Express Lhokseumawe City, Interview, 08 August 2022.
Hendro Purnomo, Head of PT. Global Jet Express Lhokseumawe City, Interview, 08 August 2022.
Tajuddin Noor, Lecturer at UISU Faculty of Law, Interview, 09 August 2022.
M. Syamsudin & Fera Aditias Ramadani, Consumer Legal Protection on the Application of Standard Clauses, Journal, Universitas Islam Indonesia Yogyakarta, 2018.
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Tias Razqi Al-Faruqi; Marlia Sastro, Eny Dameria
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain the copyright and grant the journal the right of first publication. This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 that allows others to share the work with an acknowledgement of the Creative Commons Attribution-ShareAlike 4.0 that allows others to share work with an acknowledgement of the works authorship and initial publication in this journal.
All articles in this journal may be disseminated by listing valid sources, and the article's title should not be omitted. The content of the article is liable to the author.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work.
In the dissemination of articles, the author must declare the Proceedings of Malikussaleh International Conference on Law, Legal Studies and Social Science (MICoLLS) as the first party to publish the article.
